Performance Assessment of Wheat Flour Suppliers Based on Balanced Scorecard (BSC)

Company Xis one of the companies in Indonesia that produces seasoned flour. This flour product uses main raw material form wheat Xhas 3 suppliers materials used. In process, there are problems with these supplying flour, including delays fulfillment materials, amount sent does not match demand, causing disruption to production so Xneeds evaluate choose who best can be used as interfere process. evaluating performance this supplier, method is Balanced Scorecard determining criteria for supplier measurement indicators based on a financial perspective, customer an internal business process perspective and learning growth perspective. study aims obtain materials. Based results study, it shows UPS value 148.09 meaning company satisfied because 80-160 range wheatflour, then ACL supplier. which gets 151.37 means also backup